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REFUND INFORMATION

Thank you for your Purchase from the FCC Bookstore!

We value our relationship with you and hope your purchase meets your expectations. Our first priority is to serve our students by meeting their needs for course materials & supplies.

 

We have changed our Returns Policy, please read all information below to see if you are eligible to request a refund.

Please note we are working with a smaller team for safety reasons. We hope that you shopped carefully negating any returns.

 

Our Refund Policy only applies to the current semester. We do not accept returns for materials purchased in previous semesters.

 

Spring 2022 Semester Textbook Refund Deadlines

 

J 3-wk session- January 5

J 5-wk session- January 7

 15wk, 1st 5wk, 1st 7.5wk, 1st 10wk courses- January 28

13wk - February 11

2nd 10wk, 2nd 5wk - March 4

2nd 7.5wk - March 22

3rd 5wk -April 15

 

TO REQUEST A RETURN CLICK HERE

  We will respond to your request by email as quickly as possible.

 

Returns will only be honored if:

Received Wrong Item

Dropped the Class

Cancelled Class

Instructor States Item Not Being Used

 

PURCHASED MATERIALS ELSEWHERE IS NOT A VALID REASON TO REFUND AND WILL NOT BE HONORED


All items must be in their original condition and packaging with all labels and tags intact and attached

 

The last day to receive a refund varies. Please refer to the dates above.

 

No refunds will be given on course materials purchased for single-session courses unless returned prior to the class.

 

Course materials purchased after the regular refund period for the current term are not refundable.

 

Shrink-Wrapped Items can only be returned for a full refund if they are unopened. Opened items may be considered for return at the posted "used" price. Refund period dates still apply.

 

There are no refunds for access codes that have been opened or exposed.

 

Claims of missing materials or components must be made within 7 days of order pick up or delivery. The Bookstore is not responsible for replacing misplaced or lost materials.

 

Used Books are NOT guaranteed to come with additional items such as CD's, DVD's or Access Codes.

 

All web orders, in-store pick up, and shipped, are subject to the FCC Bookstore's return policy including refund period dates.

 

Purchases made by credit card or financial aid will be credited only to the original account.

 

Original receipt, photo ID, and course schedule or drop slip are required for all refunds and exchanges.

 

All other merchandise may be returned in original condition with a receipt within 30 days of purchase.


We are unable to accept returns on stethoscopes, lab aprons, goggles, headphones, food items, study aids, special orders, and electronics for any reason.

 

 

 

Frederick Community College 
7932 Opossumtown Pike
Frederick, MD 21702

301.846.2463

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Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday

9:00am - 2:00pm

Saturday CLOSED
Sunday CLOSED

The Bookstore is conveniently located in the Student Center.

 

For best results, questions should be addressed to bookstore@frederick.edu. 

Privacy and Disclaimer
I.1.A

Frederick Community College prohibits discrimination against any person on the basis of age, ancestry, citizenship status, color, creed, ethnicity, gender identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, sex, sexual orientation, or veteran status in its activities, admissions, educational programs, and employment.